Terms & Conditions

"NO QUIBBLE GUARANTEE" Protects You

If for any reason you are not satisfied with your purchase return it undamaged, within 15 days, for a 100% Merchandise Credit, on the purchase price. No Questions Asked, You are the final Judge.

Custom orders are NON-RETURNABLE & NON-REFUNDABLE

Notice on Native American Made Products

Many of the products on our website have been designed and hand made by Native Americans. However, many of these artists, despite their birth and heritage, cannot legally call their work Native American made. The U.S. Government has created a law and system making it difficult for many true Native American artists to obtain the proper tribal registration and identification due to the lengthy and complicated process. We are fortunate enough to have a workshop staffed with some of the best Native American and non-Native American master silversmiths working today. While some of our Native American artists do indeed have the proper registration and census number, some of them do not. Therefore, you will see below our disclaimer which we are required by law to post onto our site.

In the absence of a specific certification to the contrary, the seller does not warrant or represent that any particular item which is sold or offered for sale herein is an authentic Indian art or craft as defined by the laws of the State of Arizona, the laws of the United States, or the laws of any other jurisdiction.

Census and Quarantine Policy

It is the sole responsibility of the buyer to be familiar with their local city, state, and national laws in regards to the shipment of items such as: Animal Claws, Feathers, Bones, Hand Made Artifacts, and other related products. Please, inquire with your local officials about such laws prior to making your purchase. Jewelry of the Southwest cannot be held responsible for any items that are taken by customs officials or quarantine agencies.

CREDIT CARD POLICY

All orders are charged soon after they are received, regardless of shipping date. We do this to prevent overdrafts on your account, and to minimize lost time and costs in the case of insufficient funds. All cards are processed manually, excepting payments made through PayPal.